All PlansAdministrativeMedium impact
Network News - 2nd Quarter 2022
Blue Cross and Blue Shield of Louisiana·LA·Provider News
Effective date
Aug 1, 2022
We identified it
Jun 20, 2026
Summary
Blue Cross and Blue Shield of Louisiana is implementing multi-factor authentication (MFA) for iLinkBlue access and replacing the Sigma Security Setup Tool with a new Delegated Access application in August 2022. All users must register at least two verification methods (email, text, voice call, or smartphone app) to continue accessing the portal.
Action Required
By August 2022: All iLinkBlue users must register for multi-factor authentication with at least two verification methods (email, text, voice call, or smartphone app). Administrative representatives must transition from Sigma Security Setup Tool to the new Delegated Access application available through iLinkBlue. Use the step-by-step instruction guide at www.bcbsla.com/providers >Resources >Speed Guides for MFA registration. Contact Provider Relations at provider.relations@bcbsla.com or 1-800-716-2299, option 4 with questions.