Back to dashboard
MedicaidAdministrativeLow impact

Pennsylvania Medicaid: Help members get transportation to medical appointments

UnitedHealthcare·PA·State news
Effective date
Apr 15, 2026
We identified it
Jun 13, 2026
Days to comply

Summary

Pennsylvania Medicaid members can now access transportation to medical appointments through the Medical Assistance Transportation Program (MATP), which provides various transportation options based on individual needs. Healthcare providers should help coordinate this service for members who lack transportation to appointments.

Action Required

Action needed
Immediately: Front desk and care coordination staff should inform Pennsylvania Medicaid patients about MATP transportation services available through their county. For hospitalized patients, work with UnitedHealthcare discharge planners to arrange transportation. Direct members to MATP county-specific resources or contact Enhanced Member Support at 877-844-8844 for coordination assistance.