CommercialAdministrativeLow impact

20-123 -Refer Members to myStrength: An Additional Resource to Help with OUD and Substance Use

Q: Who is affected by this change?

This affects Health Net Family Medicine, Internal Medicine, General Practice, Pain Management, Psychiatry, Emergency Medicine providers in CA on Commercial, Medicare Advantage, Medicaid plans.

Health Net·CA · Family Medicine, Internal Medicine, General Practice +3 more·Prior Authorization

Effective date

Not stated

We identified it

Jun 20, 2026

Days to comply

—

Summary

Health Net California introduced myStrength.com, a digital behavioral health platform for members with opioid use disorder and substance use issues. Providers are encouraged to refer eligible members to this HIPAA-compliant resource that offers 24/7 self-help tools, mood tracking, and recovery resources.

Action Required

Action needed

Immediately: Clinical staff should begin referring members with opioid use disorder or substance use issues to myStrength.com. Provide members with appropriate sign-up URLs: www.myStrength.com/hnwell for commercial and Medicare members, www.myStrength.com/hnmedical for Medi-Cal members. No billing system changes required.

Related policy hubs

Health Net policies CA policy changes Family Medicine Internal Medicine General Practice Pain Management Psychiatry Emergency Medicine