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MedicaidAdministrativeMedium impact

20-293 Update Your Demographic Information

Health Net·CA·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

CalViva Health requires all providers (physicians, hospitals, PPGs, and ancillary providers) in Fresno, Kings, and Madera counties to keep demographic information current in provider directories. Providers must notify Health Net 30 days prior to demographic changes and 5 days prior to changes in new patient acceptance status, or risk being removed from provider directories.

Action Required

Action needed
Ongoing: Designate staff to validate demographic information monthly in ProviderSearch tool at provider.healthnet.com. Notify Health Net 30 days prior to any demographic changes and 5 days prior to changes in accepting new patients status. Respond promptly to all validation requests via email, fax, or phone to avoid removal from provider directory. For PPG-contracted providers, notify PPG directly of changes.