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20-335 COVID-19 (Coronavirus) Questions and Answers

Health Net·CA·Prior Authorization
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

Health Net CalViva Health has updated their COVID-19 Questions and Answers resource for providers in Fresno, Kings, and Madera counties. The policy consolidates all COVID-19 billing information, prior authorization requirements, testing guidelines, and telehealth services into a centralized digital Q&A format on their provider portal.

Action Required

Action needed
Immediately: Billing team should bookmark and regularly check the Health Net provider portal at provider.healthnet.com for COVID-19 billing updates. Access the 'COVID-19 (Coronavirus) Questions and Answers' section in the yellow Health Net Alerts bar for real-time updates on billing codes, prior authorization requirements, and claims filing guidelines. Contact CalViva Health at 1-888-893-1569 for specific questions.

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