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20-336 COVID-19 (Coronavirus) Questions and Answers

Health Net·CA·Prior Authorization
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

Health Net is centralizing all COVID-19 billing and prior authorization updates in a real-time Q&A format on their provider portal. This replaces static policy documents with dynamic updates covering billing codes, prior auth requirements, and claims filing procedures for COVID-19 services.

Action Required

Action needed
Immediately: Billing team must bookmark and regularly check provider.healthnet.com COVID-19 alerts page for real-time updates on billing codes, prior authorization requirements, and claims filing timelines. Establish weekly review process to ensure compliance with changing COVID-19 billing requirements.

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