Back to dashboard
CommercialAdministrativeMedium impact

20-334 COVID-19 (Coronavirus) Questions and Answers

Health Net·CA·Prior Authorization
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

Health Net has updated their COVID-19 Q&As for network providers, consolidating all COVID-19 related information including billing codes, prior authorization requirements, and testing guidelines into a centralized digital resource on their provider portal. This policy provides guidance on telehealth services, COVID-19 testing billing, and various operational requirements.

Action Required

Action needed
Immediately: Billing team should bookmark and regularly check the Health Net provider portal at provider.healthnet.com for COVID-19 updates. Access the 'COVID-19 (Coronavirus) Questions and Answers for Health Net of California Network Providers' link in the yellow bar for real-time updates on billing codes, prior authorization requirements, and claims filing timelines. Contact Health Net Provider Services Center for specific questions about COVID-19 billing.

Related policy hubs