CommercialAdministrativeMedium impact
20-316 Disease Management Transitioning from Optum to Health Net Integrated Care Management on March 15, 2020
Health Net·CA·Provider News
Effective date
Mar 15, 2020
We identified it
Jun 20, 2026
Summary
Health Net is transitioning disease management services from Optum to their own integrated care management program, effective March 15, 2020. This affects members with chronic conditions like diabetes, asthma, CHF, and CAD who will now be managed through Health Net's internal program instead of Optum.
Action Required
By March 15, 2020: Update referral processes to use Health Net Integrated Care Management instead of Optum for patients with chronic conditions (diabetes, asthma, CHF, CAD). Use new referral phone number 1-888-732-2730 or complete Care Management Referral Form from provider.healthnet.com. Update staff workflows and patient information systems to reflect the transition from Optum to Health Net care management.