MedicaidPrior AuthMedium impact
20-491 State of Emergency: Civil Unrest in Los Angeles County
Health Net·CA·Prior Authorization
Effective date
May 30, 2020
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization and referral requirements for Cal MediConnect Plan members in Los Angeles County affected by civil unrest declared as a state of emergency on May 30, 2020. Providers can get approvals for out-of-network services, equipment replacements, and extended claim filing deadlines during this emergency period.
Action Required
Immediately: Providers treating Health Net Cal MediConnect Plan members in Los Angeles County should contact Provider Services Center at 1-855-464-3571 for guidance on eased prior authorization time limits, out-of-network service approvals, and medical equipment replacement authorizations. Billing team should note that claim filing deadlines are extended for impacted providers during the state of emergency.