CommercialPrior AuthMedium impact
20-490 State of Emergency: Civil Unrest in Los Angeles County
Health Net·CA·Prior Authorization
Effective date
May 30, 2020
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization, precertification, and referral requirements for Los Angeles County providers affected by civil unrest during the state of emergency declared on May 30, 2020. Providers can contact Health Net for guidance on eased time limitations, out-of-network approvals, and extended claims filing deadlines.
Action Required
Immediately: Los Angeles County providers should contact Health Net Provider Services Center using the appropriate phone number for their line of business when needing guidance on relaxed prior authorization requirements, out-of-network service approvals, or claims filing extensions during the civil unrest emergency. Document all communications for affected patient cases.