MedicaidAdministrativeMedium impact
20-479 Use Health Net Preferred Providers Apria, Coram, E-Medical Supplies and LogistiCare
Health Net·CA·Reimbursement
We identified it
Jun 20, 2026
Summary
Health Net requires CalViva Health members in Fresno, Kings, and Madera counties to use designated preferred providers: Coram for home infusion services and LogistiCare for non-emergency medical transportation. Providers who refer to non-preferred providers will be financially responsible for those services.
Action Required
Immediately: Update referral processes to ensure CalViva Health members in Fresno, Kings, and Madera counties are referred only to preferred providers - Coram (1-877-307-1452) for home infusion services and LogistiCare (1-855-253-6864) for non-emergency medical transportation. Train clinical staff on new referral requirements. Failure to use preferred providers will result in financial responsibility for the requesting provider.