MedicaidAdministrativeLow impact
20-577 How Can You Help Your Patients Learn About Medi-Cal?
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net has issued a provider fact sheet to help healthcare practices educate patients about Medi-Cal eligibility and enrollment, particularly for those experiencing income changes due to COVID-19. This is an informational resource for provider office use only to assist with patient inquiries about Medi-Cal coverage options.
Action Required
Immediately: Front desk and billing staff should review the attached Medi-Cal fact sheet and use it to help patients understand Medi-Cal eligibility, benefits, and enrollment process. Keep the fact sheet for office use only - do not distribute to patients or post in patient areas. Direct Medi-Cal enrollment questions to Health Net at 1-800-327-0502.