MedicaidAdministrativeLow impact
20-578 How Can You Help Your Patients Learn About Medi-Cal?
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
This policy provides guidance for healthcare providers in Fresno, Kings and Madera counties on how to help patients understand and apply for Medi-Cal coverage. It includes a provider fact sheet with information about Medi-Cal benefits, eligibility requirements, and enrollment processes to help retain continuity of care for patients experiencing income changes due to COVID-19.
Action Required
Immediately: Front office staff should review the attached Medi-Cal fact sheet and use it to assist patients with Medi-Cal questions and enrollment guidance. Keep fact sheet for office use only - do not distribute to patients or post in patient areas. Contact CalViva Health Enrollment Department at 1-877-618-0903 for patient enrollment assistance.