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MedicaidAdministrativeLow impact

20-296 Homeless Training

Health Net·CA·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

Health Net has introduced new mandatory homeless sensitivity training for providers serving Medi-Cal patients in 9 California counties. The training focuses on providing compassionate customer service to patients experiencing homelessness or housing insecurity and is available in online interactive, PDF, and in-person formats.

Action Required

Action needed
Immediately: Clinical staff should complete the homeless sensitivity training available through Health Net's provider portals. Access training via provider.healthnet.com or provider.healthnetcalifornia.com under Quality > Provider Education. For in-person training for 10+ staff, contact Health Education Department at 1-800-804-6074.

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