Back to dashboard
MedicaidPrior AuthMedium impact

20-667 Learn When to Coordinate Care with California Children's Services

Health Net·CA · Pediatrics·Prior Authorization
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

This policy clarifies care coordination requirements for California Children's Services (CCS) eligible members in specific Medi-Cal counties. When a child establishes CCS eligibility, the CCS program takes over case management and prior authorization for all services related to the CCS-eligible condition, and care must be provided by CCS-paneled providers at CCS-approved facilities.

Action Required

Action needed
Immediately: Billing team must verify CCS eligibility for pediatric patients in Kern, Los Angeles, Sacramento, San Diego, San Joaquin, Stanislaus, and Tulare counties before scheduling services. For CCS-eligible conditions, coordinate with county CCS programs using provided phone/fax numbers for prior authorization. Emergency admissions to non-CCS facilities require referral to county CCS program on next business day and transfer to CCS-approved facility once stabilized. Claims for CCS-eligible conditions will be denied if not provided by CCS-paneled providers.