MedicaidPrior AuthMedium impact
20-795 State of Emergency: Fires in California
Health Net·CA·Prior Authorization
Effective date
Sep 25, 2020
We identified it
Jun 20, 2026
Summary
Health Net is temporarily easing prior authorization and referral requirements for Cal MediConnect members affected by California wildfires. Providers can get approval for out-of-network services, equipment replacement, and extended claim filing deadlines during the state emergency.
Action Required
Contact Health Net Provider Services Center at 1-855-464-3571 or provider_services@healthnet.com within 60 days for guidance on: 1) Expedited prior authorizations and referrals for fire-impacted Cal MediConnect members, 2) Out-of-network service approvals when contracted providers are unavailable, 3) Medical equipment/supply replacement authorizations, 4) Extended claim filing deadline requests. Inform affected members they can contact Emergency Response line at 1-800-400-8987 for prescription assistance.