MedicaidAdministrativeLow impact
20-887 Get Provider Communications Online and Sort through Less Paper
Health Net·CA·Provider News
Effective date
Nov 1, 2020
We identified it
Jun 20, 2026
Summary
Health Net and CalViva Health are transitioning provider communications to an online-only format in their Provider Library starting November 2020. Most News & Announcements will no longer be faxed or mailed, with a monthly update listing what's been posted online.
Action Required
Starting November 2020: Administrative staff should bookmark the Provider Library and check it regularly for communications instead of relying on fax/mail. Access via provider website or direct link, select applicable line of business, then Updates and Letters. Watch for monthly faxed updates listing new postings.