Medicare AdvantageAdministrativeLow impact
20-889 Get Provider Communications Online and Sort through Less Paper
Health Net·CA·Provider News
Effective date
Nov 1, 2020
We identified it
Jun 20, 2026
Summary
Health Net is moving select provider communications online-only to the Provider Library starting November 2020, with monthly faxed/mailed updates listing what's been posted online. This reduces paper volume but requires providers to actively check the online library for non-urgent communications.
Action Required
Immediately: Designate staff to check Health Net Provider Library monthly for communications. Register for appropriate portal (provider.healthnetcalifornia.com or provider.healthnet.com based on plan types served). Watch for monthly faxed updates starting December 2020 that list new online postings. Contact Provider Services within 60 days if access issues occur.