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MedicaidAdministrativeLow impact

20-958 Learn About Member Diversity, Cultures and Person-First Language

Health Net·CA·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

CalViva Health Medi-Cal has issued guidance for providers on using person-first language and understanding cultural diversity when treating patients in Fresno, Kings, and Madera counties. This policy emphasizes communication best practices and cultural competency rather than billing procedures.

Action Required

Action needed
Immediately: Share this cultural competency guidance with all clinical staff treating Medi-Cal patients. Providers should review person-first language tips and inquire about patients' use of alternative medicines. Contact Cultural and Linguistic Services Department at 1-800-977-6750 for additional resources.

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