MedicaidAdministrativeMedium impact
20-918 Avoid Delivery Delays When Ordering Blood Pressure Monitors for Medi-Cal Members
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net Medi-Cal has established a streamlined ordering process for digital blood pressure monitors through Western Drug Medical Supply. Members can receive one monitor per 5 years without prior authorization, but providers must submit a written DME order with specific required information to avoid delivery delays.
Action Required
Immediately: When ordering blood pressure monitors for Health Net Medi-Cal members in specified counties, providers must submit written DME orders (not prescriptions) to Western Drug Medical Supply via fax (818-956-6695 or 818-551-9612) or email. Orders must include: patient name, DOB, member ID, address, phone, diagnosis, provider name/signature, HCPCS code A4670-NU, and date of service. Use PHI-labeled fax cover sheets. Incomplete orders will delay delivery by 24-48 hours.