CommercialPrior AuthMedium impact
21-125 State of Emergency: Winter Storms in Monterey and San Luis Obispo Counties
Health Net·CA·Prior Authorization
Effective date
Jan 29, 2021
We identified it
Jun 20, 2026
Summary
Health Net is providing emergency assistance to members in Monterey and San Luis Obispo counties affected by winter storms, including easing prior authorization time limitations, approving out-of-network services when contracted providers are unavailable, and extending claims filing deadlines for impacted providers.
Action Required
Immediately: Providers in Monterey and San Luis Obispo counties should contact Health Net Provider Services Center at 1-800-641-7761 for guidance on relaxed prior authorization requirements, out-of-network approvals, and extended claims filing deadlines. Update staff on emergency prescription procedures for affected members.