BCBS TexasMedium ImpactAdministrative

Verify Your Directory Information Every 90 Days

Published January 12, 2026Effective July 10, 2025

AI Summary

Blue Cross Blue Shield of Texas now requires all providers to verify their directory information (name, address, phone, specialty, digital contact info) every 90 days through Availity Essentials or demographic change forms, even if nothing has changed. This is a federal requirement to ensure members have accurate provider information.

Action Required

Every 90 days: Practice administrator or front desk staff must verify directory information using Provider Data Management in Availity Essentials or submit demographic change forms to Blue Cross Blue Shield of Texas. Update information immediately when changes occur (joining/leaving networks, address changes, etc.). Also update National Provider Identifier Registry and Texas Medicaid PEMS system when applicable. Ensure all office staff have current information that matches what was submitted to insurance.

Plan Types

All Plans

States

TX

Specialties

all-specialties