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MedicaidCoverageLow impact

21-159 Your Patients Can Get a Ride to Their COVID-19 Vaccine

Health Net·CA·Prior Authorization
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

Health Net CalViva now provides transportation services for Medi-Cal members to get COVID-19 vaccines in Fresno, Kings, and Madera counties. Members can arrange rides through ModivCare with advance notice requirements, and prior authorization is not required for this transportation benefit.

Action Required

Action needed
Immediately: Front desk staff should inform Medi-Cal patients in Fresno, Kings, and Madera counties that free transportation to COVID-19 vaccine appointments is available through ModivCare at 1-855-253-6864. Advise patients to call 48 hours in advance for medical transport or 24 hours for non-medical transport. Note that rides to mass vaccination sites are not covered.