Medicare AdvantageAdministrativeMedium impact
21-166 2021 General Compliance Mandatory Training
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net requires mandatory annual compliance training for participating physician groups (PPGs) and management service organizations (MSOs) in specific California counties. Training covers Continuity of Care, Model of Care for Medicare Advantage, and Special Needs/Cultural Competency, available through live sessions or on-demand viewing with required attestations.
Action Required
By December 31, 2021: All PPG/MSO staff, providers, and ICT members must complete assigned mandatory training courses based on their role and line of business. Register for live sessions or access on-demand training using provided links. Complete attestations after training - leadership in UM/CM must sign attestations confirming all target audience members completed training. Training records will be evaluated during annual Health Net Delegation Oversight UM compliance audits.