Medicare AdvantageAdministrativeMedium impact
21-167 2021 General Compliance Mandatory Training
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net California now requires annual mandatory compliance training for participating physician groups (PPGs) and their staff, including providers and care team members. Training covers topics like Model of Care, accessibility, dementia care, and cultural competency, and can be completed through live sessions or on-demand viewing.
Action Required
By December 31, 2021: PPG leadership must ensure all required staff complete mandatory training courses based on their roles (ICT members, care coordination staff, providers, etc.). Register for live sessions or access on-demand training using provided links. All attendees must complete training attestations separately. Submit attestations to Health Net to receive credit. Failure to complete training will be evaluated during annual UM compliance audits.