MedicaidAdministrativeMedium impact
21-226 New Address for CalViva Health Provider Appeals and Disputes
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
CalViva Health has changed the mailing address for provider appeals and disputes to PO Box 989881, West Sacramento, CA 95798-9881. This affects Medi-Cal providers in Fresno, Kings and Madera counties who need to submit appeals or disputes.
Action Required
Immediately: Update all internal documentation, billing system contact information, and appeals processing procedures with the new CalViva Health address: PO Box 989881, West Sacramento, CA 95798-9881. Billing team should update any saved addresses in appeals tracking systems and notify staff who handle claim disputes.