Medicare AdvantageAdministrativeMedium impact
21-246m LogistiCare Is Now ModivCare
Health Net·CA·Prior Authorization
Effective date
Jan 6, 2021
We identified it
Jun 20, 2026
Summary
LogistiCare has changed its name to ModivCare effective January 6, 2021, but all referral processes, phone numbers, and services remain the same. Healthcare providers must continue using ModivCare (formerly LogistiCare) for non-emergency medical transportation services to avoid claim denials.
Action Required
Immediately: Update all documentation, referral forms, and staff training materials to reference ModivCare instead of LogistiCare. Update website bookmarks to modivcare.com. Ensure staff continues using existing phone numbers and processes for transportation referrals. Failure to use ModivCare for transportation services may result in claim denials.