MedicaidAdministrativeLow impact
21-094 Easily Update Your Demographic Information Online
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
CalViva Health requires providers to validate their demographic information monthly to avoid removal from the provider directory. This administrative requirement ensures Medi-Cal members can reach providers to schedule appointments and select them as their provider.
Action Required
Monthly ongoing: Administrative staff must validate demographic information in the ProviderSearch tool or at CalViva to ensure practice remains listed in provider directory. Update office information immediately when changes occur to maintain member access for appointments and provider selection.