CommercialAdministrativeLow impact
21-353 Find Your Provider Communications Online!
Health Net·CA·Provider News
Effective date
Jul 1, 2021
We identified it
Jun 20, 2026
Summary
HealthNet California is moving provider communications to an online Provider Library starting July 2021, reducing the volume of communications sent by fax, mail, or email. Providers will need to access contractual, regulatory, and legislative communications online instead of receiving them directly.
Action Required
Immediately: Billing team and office staff should bookmark the HealthNet Provider Library (https://providerlibrary.healthnetcalifornia.com) and establish a routine to check for important provider communications online instead of waiting for fax/email notifications. Designate a staff member to regularly monitor the online library for policy updates.