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All PlansPrior AuthMedium impact

21-415 See What News is Online for May 2021

Health Net·CA · Physical Therapy, Occupational Therapy, PM&R (Physical Medicine & Rehab)·Prior Authorization
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

This is an informational newsletter summarizing May 2021 policy updates, including a reminder that prior authorization is required after 12 combined outpatient therapy visits (physical, occupational, and speech therapy). The first 12 visits do not require authorization.

Action Required

Action needed
Billing team should verify current prior authorization workflows for outpatient therapy services ensure visits 13+ require prior auth for physical, occupational, and speech therapy. Update billing system flags if needed to track combined visit counts across all three therapy types.