MedicaidAdministrativeMedium impact
21-431 Get Specialist Support with eConsult
Health Net·CA · Family Medicine, Internal Medicine, General Practice +3 more·Provider News
We identified it
Jun 20, 2026
Summary
Health Net introduces eConsult services for Primary Care Physicians serving Medi-Cal patients in Fresno, Kings, and Madera counties. This electronic consultation service allows PCPs to consult with specialists (pain management, physical health specialties, and psychiatry) without requiring face-to-face patient visits, with responses within two business days at no cost.
Action Required
Immediately: Primary Care Physicians in Fresno, Kings, and Madera counties should contact CalViva Health at 888-893-1569 to learn about implementing eConsult services through ConferMED. Review the pain management reference sheet to understand how eConsults can be used for chronic pain patients. No billing system changes required as this is a consultation service, not a billable service change.