MedicaidPrior AuthMedium impact
21-436 State of Emergency: Extreme Heat Event in the State of California
Health Net·CA·Prior Authorization
Effective date
Jun 16, 2021
We identified it
Jun 20, 2026
Summary
CalViva Health has implemented emergency procedures for extreme heat events in California, allowing relaxed prior authorization requirements, extended claim filing deadlines, and emergency prescription approvals for Medi-Cal members in Fresno, Kings, and Madera counties.
Action Required
Immediately: Billing team should contact CalViva Health Provider Services at 888-893-1569 for guidance on relaxed prior authorization time limits, out-of-network service approvals, and extended claim filing deadlines for services provided to Medi-Cal members affected by extreme heat in Fresno, Kings, and Madera counties.