MedicaidPrior AuthMedium impact
21-437 State of Emergency: Extreme Heat Event in the State of California
Health Net·CA·Prior Authorization
Effective date
Jun 16, 2021
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization requirements and extending claim filing deadlines for Cal MediConnect Plan (Medicare-Medicaid) members affected by California's extreme heat emergency declared on June 16, 2021. Providers can get expedited approvals for out-of-network services, medical equipment replacement, and prescription refills during the emergency.
Action Required
Immediately: Providers treating Health Net Cal MediConnect Plan members affected by the extreme heat emergency should contact Provider Services Center at 855-464-3571 (LA County) or 855-464-3572 (San Diego County) for guidance on expedited prior authorizations, out-of-network service approvals, and extended claim filing deadlines. Document heat-related impact for affected members to qualify for emergency provisions.