CommercialPrior AuthMedium impact
21-538 State of Emergency: Lava and Beckwourth Complex Fires in Siskiyou, Plumas and Lassen Counties
Health Net·CA·Prior Authorization
Effective date
Jul 16, 2021
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization, precertification, and referral requirements for providers in Siskiyou, Plumas, and Lassen counties affected by wildfires. The policy also extends claim filing deadlines and allows emergency prescription refills for fire-impacted members.
Action Required
Immediately: Billing team should contact Health Net Provider Services Center at appropriate phone numbers (844-463-8188 for EnhancedCare PPO, 800-641-7761 for Employer Group plans, 888-926-2164 for IFP plans) for guidance on relaxed prior authorization requirements and extended claim filing deadlines if practice serves members in affected California counties. Document any emergency authorizations obtained due to fire impact.