CommercialPrior AuthMedium impact
21-587 State of Emergency: Dixie, McFarland and Monument Fires in Shasta, Tehama and Trinity Counties
Health Net·CA·Prior Authorization
Effective date
Aug 10, 2021
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization, precertification, and referral requirements for providers in Shasta, Tehama, and Trinity counties affected by wildfire emergencies. The policy also extends claim filing deadlines and allows out-of-network services when contracted providers become unavailable due to the fires.
Action Required
Immediately: Providers in affected counties should contact Health Net Provider Services Center for guidance on relaxed prior authorization requirements and out-of-network service approvals. Update billing staff to be aware that claim filing deadlines are extended for fire-impacted providers. Document any emergency services provided to displaced members.