CommercialPrior AuthMedium impact
21-608 State of Emergency: Caldor Fire in El Dorado County
Health Net·CA·Prior Authorization
Effective date
Aug 17, 2021
We identified it
Jun 20, 2026
Summary
Health Net is providing emergency assistance to members and providers in El Dorado County affected by the Caldor Fire, including eased prior authorization requirements, extended claim filing deadlines, and approval for out-of-network services when usual providers are unavailable.
Action Required
Immediately: Providers in El Dorado County should call Health Net Provider Services Center (numbers listed by plan type) for guidance on eased prior authorization time limits, out-of-network service approvals, and extended claim filing deadlines. Inform Health Net patients that emergency prescription refills are available and they can contact the Emergency Response line at 800-400-8987 if their pharmacy is closed.