Medicare AdvantageAdministrativeMedium impact
21-695m Use the New Fax Number for Transplant Prior Auth Requests
Health Net·CA · Cardiothoracic Surgery, General Surgery, Urology +3 more·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net has updated fax numbers for transplant prior authorization requests, effective immediately. Different fax numbers are assigned based on line of business, with separate numbers for Employer group plans (833-769-1142), Medi-Cal (833-769-1141), and Individual/SNP plans (833-769-1143).
Action Required
Immediately: Update all transplant prior authorization fax numbers in billing system and staff reference materials. Use 833-769-1142 for Employer group MA HMO, HMO, PPO, EPO, POS, Cal MediConnect, and Individual/Family PPO plans. Use 833-769-1141 for Medi-Cal in specified counties (Kern, Los Angeles, Sacramento, San Diego, San Joaquin, Stanislaus, Tulare). Use 833-769-1143 for Individual MA HMO and Special Needs Plans. Save these numbers for future transplant requests to avoid authorization delays.