MedicaidPrior AuthMedium impact
21-697m Use the New Fax Number for Transplant Prior Auth Requests
Health Net·CA · Nephrology, Cardiothoracic Surgery, General Surgery +2 more·Prior Authorization
We identified it
Jun 20, 2026
Summary
CalViva Health has updated the fax number for transplant prior authorization requests for Medi-Cal members in Fresno, Kings, and Madera counties. The new dedicated fax number is 833-769-1141, replacing the previous number for all elective and urgent transplant services.
Action Required
Immediately: Update all transplant prior authorization submission processes to use the new fax number 833-769-1141 for Medi-Cal members in Fresno, Kings, and Madera counties. Staff must save this new number and ensure all transplant prior auth requests are sent to the correct fax line. Continue using existing fax numbers for all other services by referencing the Provider Library.