All PlansAdministrativeLow impact
21-645 Your access to the portal is more secure with a single sign-on password
Health Net·CA·Provider News
Effective date
Oct 7, 2021
We identified it
Jun 20, 2026
Summary
HealthNet California has implemented single sign-on (SSO) password security for provider portal access. This is an administrative security enhancement that affects how billing team members log into the provider portal to check eligibility, submit claims, and access other billing functions.
Action Required
Immediately: Billing team members should update their HealthNet California provider portal login credentials to use the new single sign-on password system. Contact IT support if assistance is needed with password reset or access issues. Ensure all team members who access the portal for eligibility verification and claims management can successfully log in with the new security system.