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21-755 Communication skills for talking about COVID vaccines

Health Net·CA·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

HealthNet California has released VitalTalk communication guidelines for physicians to discuss COVID vaccines with patients, providing specific conversation scripts and techniques adapted from motivational interviewing research. This is educational guidance for provider-patient communication, not a billing or reimbursement policy change.

Action Required

Action needed
No billing team action required. This is educational guidance for providers on COVID vaccine conversations with patients. Providers may reference these communication techniques during patient encounters, but no billing system updates or workflow changes are needed.

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