MedicaidPrior AuthHigh impact
21-675 Medi-Cal Rx Transition: Use Updated Fax Numbers to Avoid Delays for Pharmacy Prior Authorizations
Health Net·CA·Pharmacy
Effective date
Jan 1, 2022
We identified it
Jun 20, 2026
Summary
Medi-Cal Rx transition transfers all pharmacy prior authorizations to Magellan effective January 1, 2022. Providers must use new fax number 800-869-4325 for pharmacy PAs and continue using 833-953-3436 for office-administered drugs.
Action Required
Immediately: Update all pharmacy prior authorization workflows to use new fax number 800-869-4325 for Medi-Cal Rx (Magellan). Continue using fax 833-953-3436 for office-administered drugs and medical benefit drugs. Billing team must register for Medi-Cal Rx Provider Portal at medi-calrx.dhcs.ca.gov. Update prior authorization forms and staff training materials with new contact information to avoid delays.