CommercialAdministrativeLow impact
22-169m Improve Your Patients' Experience with Timely Access
Health Net·CA·Provider News
Effective date
Apr 1, 2022
We identified it
Jun 20, 2026
Summary
HealthNet California is reminding providers to meet regulatory standards for appointment scheduling and patient response times to improve patient access and experience. This appears to be a compliance reminder rather than a new policy change.
Action Required
Review current appointment scheduling practices and patient response procedures to ensure compliance with HealthNet California regulatory standards. Verify that appointment availability and response times meet required timelines as outlined in the referenced PDF document.