MedicaidAdministrativeLow impact
Providers with Medicaid: Encourage Members to Use Virtual Visits for Urgent Care After Hours
BCBS Texas·TX·Government Programs
Effective date
Jul 21, 2025
We identified it
Jan 12, 2026
Summary
Blue Cross Blue Shield of Texas is encouraging providers to inform their Medicaid members about MDLIVE virtual visits for urgent care after hours. This is a patient education initiative rather than a billing or coverage change.
Action Required
Immediately: Front desk and clinical staff should inform Medicaid patients about MDLIVE virtual visit availability for urgent care needs after hours or while traveling. No billing system changes required - this is for patient education only.