BCBS TexasLow ImpactAdministrative

Providers with Medicaid: Encourage Members to Use Virtual Visits for Urgent Care After Hours

Published January 12, 2026Effective July 21, 2025

AI Summary

Blue Cross Blue Shield of Texas is encouraging providers to inform their Medicaid members about MDLIVE virtual visits for urgent care after hours. This is a patient education initiative rather than a billing or coverage change.

Action Required

Immediately: Front desk and clinical staff should inform Medicaid patients about MDLIVE virtual visit availability for urgent care needs after hours or while traveling. No billing system changes required - this is for patient education only.

Plan Types

Medicaid

States

TX

Specialties

all-specialties