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22-554 Meet Members' Language Needs with the Language Assistance Program

Health Net·CA·Provider News
Effective date
Jul 29, 2022
We identified it
Jun 20, 2026
Days to comply

Summary

HealthNet California has updated their Language Assistance Program (LAP) policy to help providers meet language service requirements for members with limited English proficiency. This policy provides resources and guidance for implementing language assistance services but does not appear to change billing or coding requirements.

Action Required

Action needed
Review the Language Assistance Program requirements document (PDF) available through HealthNet's provider library to ensure compliance with language service requirements for members with limited English proficiency. Front desk and clinical staff should familiarize themselves with available language assistance resources.