MedicaidAdministrativeLow impact
22-563m Get Ready for the 2022 Provider Appointment Availability, After-Hours and Phone Access Surveys
Health Net·CA·Provider News
Effective date
Aug 1, 2022
We identified it
Jun 20, 2026
Summary
HealthNet California will conduct provider surveys from August through December 2022 to assess appointment availability, after-hours access, and phone accessibility. This is an informational notice preparing providers for upcoming survey participation requirements.
Action Required
August-December 2022: All physicians, participating physician groups, and ancillary providers in specified California counties should prepare to participate in HealthNet surveys regarding appointment availability, after-hours access, and phone access. Review the provided PDF for survey details and ensure staff are ready to respond to survey requests.