MedicaidAdministrativeLow impact
22-564m Get Ready for the 2022 Provider Appointment Availability, After-Hours and Phone Access Surveys
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
HealthNet California is conducting provider surveys from August through December 2022 to assess appointment availability, after-hours access, and phone accessibility for Medi-Cal providers in Fresno, Kings, and Madera counties. This is an informational notice about upcoming surveys rather than a policy change affecting billing or clinical operations.
Action Required
August-December 2022: Providers in Fresno, Kings, and Madera counties should be prepared to participate in HealthNet's appointment availability, after-hours, and phone access surveys when contacted. No billing system changes required - this is for compliance monitoring purposes only.