CommercialPrior AuthMedium impact
22-632 State of Emergency: McKinney and Other Fires in Siskiyou County
Health Net·CA·Prior Authorization
Effective date
Jul 30, 2022
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization, precertification, and referral requirements for providers in Siskiyou County affected by the McKinney and other fires. The policy also extends claim filing deadlines and allows emergency prescription refills for displaced members.
Action Required
Immediately: Billing team should contact Health Net Provider Services Center for guidance on relaxed prior authorization timelines and extended claim filing deadlines for Siskiyou County patients affected by fires. Use provided phone numbers: Ambetter IFP EnhancedCare PPO (844-463-8188), Health Net Employer Group (800-641-7761), or Ambetter IFP CommunityCare (888-926-2164). Document fire-related impact for affected patients in billing system.