CommercialPrior AuthMedium impact
22-656 State of Emergency to Support State's Response to Monkeypox
Health Net·CA·Prior Authorization
Effective date
Aug 1, 2022
We identified it
Jun 20, 2026
Summary
Health Net is temporarily easing prior authorization, precertification, and referral requirements for members affected by monkeypox during California's state of emergency declared August 1, 2022. Providers can contact Health Net for guidance on relaxed time limitations and approval for out-of-network services when needed for monkeypex treatment.
Action Required
Immediately: For Health Net members affected by monkeypox, contact Health Net Provider Services Center at appropriate line-of-business phone number before providing treatment to confirm relaxed prior authorization requirements and obtain approval for out-of-network services if needed. Document monkeypox impact when filing claims as claim filing deadlines have been extended.