CignaLow ImpactAdministrative
Helping patients get started with behavioral health support
Published June 4, 2026Effective June 3, 2026
AI Summary
Cigna Healthcare has published new guidance for providers on helping patients access behavioral health resources including EAPs, covered therapy services, and digital mental health tools. This is informational guidance rather than a policy change affecting billing procedures.
Action Required
Review behavioral health resource options available to Cigna Healthcare patients to improve patient conversations and referrals. Front desk staff should be familiar with directing patients to myCigna.com or the number on their ID card for benefit verification.
Plan Types
Commercial
Specialties
family-medicine, internal-medicine, general-practice, pediatrics, psychiatry