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MedicaidAdministrativeMedium impact

22-972 Action Required for NEMT Requests for Medi-Cal Patients

Health Net·CA·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

Healthcare providers treating Medi-Cal patients in Fresno, Kings, and Madera counties must now take specific actions for Non-Emergency Medical Transportation (NEMT) requests. This policy applies to physicians, hospitals, and various provider types serving Medi-Cal members.

Action Required

Action needed
Immediately: All providers (physicians, PPGs, hospitals, ancillary providers, CS providers, and ECM providers) serving Medi-Cal patients in Fresno, Kings, and Madera counties must review and implement new NEMT request procedures. Download and review the full policy document (22-972) from the Health Net provider library to understand specific action requirements for processing Non-Emergency Medical Transportation requests.

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